Contact Liverpool Student Homes


Contact us



The LSH office is open but before coming to the office, please consider whether we can help you with your query via email, telephone or virtually.


We ask that you continue to observe social distancing and wear a face covering when entering the office.


Email or phone 0151 794 3296 during office hours Monday-Friday, 9am-4.30pm.


We can provide help and support remotely over the phone, email, Zoom/Teams or via social media.



Face-to-face appointments


As above, we ask that you consider whether we can support you remotely, as we are able to help accommodation providers and students in a number of ways. However, if you do decide that you need to visit our office, we would ask you to contact us if you wish to arrange a face-to-face appointment.


Our housing advice service remains in place, so if you are having problems in your private student accommodation, please visit the housing advice page to request advice and one of our advisors will be in touch. 



Our office is located at 5 Oxford Street, L7 7HL in Liverpool City Centre, round the corner from the Metropolitan Cathedral. 



Unhappy with the service you have been offered?


We endeavour to deliver the best service possible to our landlords and students, however we recognise there may be times where you feel that you have not got what you have hoped for from using our service.


If you are unhappy with any aspect of our service, please read the LSH complaints policy and contact a member of our team.




Liverpool Student Homes (LSH) has tried to ensure that the contents of this website are accurate. However (LSH) will not accept liability for any loss or damage or inconvenience arising as a consequence of any use of or the inability to use any information on this website. Visitors who use this website and rely on any information do so at their own risk. LSH does not represent or warrant that the information accessible via the website is accurate, complete or up to date.  


LSH will not be liable (to the fullest extent permitted at law) for any loss, damage or inconvenience arising as a consequence of any use of or the inability to use any information on this site.

LSH takes no responsibility for the contents of linked websites and links should not be taken as endorsement of any kind.


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Office Hours - Mon - Fri 9am - 430pm

Liverpool Student Homes
5 Oxford St
L7 7HL