Having problems with your landlord or housemates?



Landlord or agent disputes


Unfortunately disagreements can arise between tenants and landlords/agents. Here are a few tips to try and avoid this:


  • Communicate! Make sure you report any disrepair or problems with the property immediately to the landlord or agent.
  • Follow up any telephone conversations with an email so that you have a written record and confirmation of what has been agreed.
  • Keep your side of the bargain - keep to the terms of the tenancy agreement. If you are unsure of something in your contract, ask your landlord/agent.
  • Do basic maintenance eg. change lightbulbs (unless your tenancy specifically advises you not to).
  • Check your inventory carefully and return the property and contents in the same condition as when you moved in (allowing for fair wear and tear).
  • Take dated photos of the property when you move out to prove that all is in order and the property is clean.


If you are still having problems or communications have broken down with your landlord or agent, please get in touch with us as we offer a mediation service to try and help resolve issues.



Inter-tenancy disputes


Not all households will live in harmony, and it’s often difficult adjusting to living with new people and their personal habits. It can be quite stressful for all housemates if there is a dispute between one or more of you. Try and collectively work out a best way forward to deal with the issues that may have arisen, house meetings can be useful to clear the air and discuss matters. The sooner you try to raise and resolve any issues, the more likely it will be that you are able to, however if you have tried multiple times don’t despair as there are ways in which we may be able to assist. LSH offers a mediation service which may help in reaching an agreeable solution. Please get in touch if you would like support with inter-tenancy issues.