Fire safety


In the event of a fire, get out, stay out, call 999 and ask for the fire & rescue service. You will only be allowed to re-enter the building once the building is safe.


Click the thumbnail below to view an important fire safety leaflet by Merseyside Fire and Rescue Service, that you can also download and save.



  • There should be at least one working smoke alarm on each floor level of your home. Test them weekly by pressing the button, don’t tamper with them. Be safe - never ignore a sounding smoke or fire alarm in your house or building.
  • Cooking fires can spread quickly. Never leave your food cooking unattended, avoid cooking if you have been drinking alcohol. Do not cover microwaves and follow the cooking instructions for appliances.
  • Stay safe with candles and cigarettes, check first if you are allowed them in your accommodation. Never smoke in bed, use a proper ashtray and only smoke in designated areas.
  • Don’t leave electrical items such as laptops, mobile phones or e-cigs charging overnight or unattended and don’t overload sockets (see more on our electrical safety page).
  • Never place hot items such as hair dryers or straighteners on surfaces which may catch fire such as your bed or carpet.
  • Don’t prop or wedge a fire door open, a closed one could save your life!


Fire Kills - It only takes one accident, see the video below



Hoax calls


You should be aware that making hoax calls is a criminal offence. Making a hoax call is not only illegal, it is also dangerous. Fire crews and other emergency services sent out in response to a hoax call cannot attend a real emergency. Following up these calls puts lives and properties at extra risk.



Know your escape route


Make sure you are prepared should an emergency arise:


  • Plan an escape route and make sure everyone knows how to escape.
  • Make sure exits are kept clear.

  • The best route is the normal way in and out of your home.

  • Think of a second route in case the first one is blocked, take a few minutes to practice your escape plan.

  • Review your plan if the layout of your home changes.

  • Keep the door and window keys where everyone can find them, however, do not leave keys in door locks as this could attract burglars.