Beware of fraud
Criminals operate sophisticated scams that can catch out even the most savvy consumers.
But, there's a simple way to protect yourself from fraud. This starts with taking five and
remembering a simple memorable phrase ‘My money? My info? I don’t think so’. If you’re
unsure, don’t give out your details, click on a link or give anyone your money, or access to it.
Spotting common scams
Requests to move money
A genuine bank or organisation will never contact you out of the blue to ask for your PIN, full password or to move money to another account. Only give out your personal or financial details to use a service that you have given your consent to, that you trust and that you are expecting to be contacted by.
Clicking on dodgy links in emails or texts
Dont be tricked into giving fraudsters access to your personal or financial details. Never automatically click on a link in an unexpected email or text.
Always question uninvited approaches in case it is a scam. Instead of responding, contact the company directly using a known email or phone number.