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LSH Terms & Conditions

Terms and Conditions



1.0       By submitting an application to register you are agreeing to abide by the terms and conditions of the LSH Standards. It is important that you read the associated document which details the terms of the Standards before submitting your registration. It is essential that when agreeing to abide by the LSH Standards you are in a position to have full management and control of the dwelling being advertised. In order to comply with the requirements of registration it will not be possible to offer a 'student finder' service where an agent is offering to fill the property for an unregistered landlord. Students searching for accommodation using the service do so with the knowledge that they will be living in a dwelling which is managed and meets the LSH Standards


2.0       Once the registration fee is paid it will not be refunded, even if your property advert does not go live or if you decide not to complete the registration procedure. You are responsible for ensuring that you and your property can comply with the LSH Standards and registration requirements before your application is submitted

3.0       You must provide a copy of a current gas safety certificate, electrical periodic inspection report and Energy Performance Certificate with a minimum energy rating of E (if the property is required to comply with EPC legislation) for each property. Submission of a forged or falsified gas or electrical safety certificate will result in immediate removal from the LSH register. Updated safety certification should be supplied when existing certification expires. Advertisements for properties with an expired certificate will be suspended until updated certification is supplied

4.0       All properties must have a fully working fire detection system and a fire blanket in each kitchen. Properties occupying more than one floor must have inter-linked mains wired smoke detectors. A dwelling which has a gas supply must have a working carbon monoxide monitor


5.0       Landlord/Agent will ensure that openable ground floor windows should be fitted with a window restrictor. Restrictors and their fittings should be suitably robust to prevent intruders from forcing them open beyond the restriction and only removable with a special tool or key. This clause is not applicable if the window is a designated escape window or where the Local Authority or Fire Brigade have determined the window is a means of escape


6.0       Applications for registration are accepted at the discretion of LSH who reserve the right to refuse to register a property or owner

7.0       Landlords agree to provide details of their licensing status and provide LSH with a copy of their current license or alternatively provide proof that any license application is being processed


8.0       Owners or management agents agree not to approach prospective tenants or distribute marketing literature within 100 metres of the LSH office. Failure to comply will result in registration being suspended


9.0       Management agents agree that they will register a minimum of 20% of their student property portfolio

10.0     Owners or management agents agree, by choosing to register with LSH, that information relating to a property assessment conducted by an LSH representative may be shared with public protection and enforcement agencies


11.0    The use of the LSH logo is not permitted by registered providers without express permission  We will consider usage of the LSH logo upon receipt of a written request (by email to LSH@Liverpool.ac.uk) along with details of where the logo will be used. LSH will seek to verify a website platform wishing to use the logo to ensure appropriate use and each request will be dealt with on a case by case basis


12.0    We reserve the right to request the removal of the LSH logo when permission has not been sought. All requests should be addressed to the manager at LSH@Liverpool.ac.uk

13.0    By agreeing to these terms you are giving consent for your information to be held on a computer and in paper files and if requested, passed to statutory bodies



Limitation on Liability Declaration:


Liverpool Student Homes (LSH) does not accept any liability to the person named overleaf whether the landlord or landlady (or agent or third party) by reason of any representation (unless fraudulent) or any implied warranty, condition, or other term or any duty of common law or under the express terms of this form for any loss of profit or any direct, indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by the negligence of Liverpool Student Homes LSH, its servants or agents or otherwise) which arise out of or in connection with the provision of accommodation services and the entire liability of Liverpool Student Homes in connection with those services shall not exceed the Registration Fee paid in connection with the service.


If your registration is accepted by Liverpool Student Homes it will only cover advertising for tenancies within the applied academic year up to a maximum of 12 months. You are not entitled to an automatic renewal of registration upon expiry. A further application may be submitted upon expiry of registration, which may not be accepted. Liverpool Student Homes reserves the right to refuse to advertise or to withdraw a registered provider from the register, upon giving notice. Liverpool Student Homes seeks to promote racial, cultural and gender harmony through its practices and reserves the right to take action against anyone who attempts to discriminate on the grounds of gender, sexual orientation, race, creed or colour.



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