Studentpad will continue to maintain all services during the Covid-19 situation, and remains the best way to find first-rate student accommodation. More information on Covid-19 Hide Message
  • The official university service for private accommodation
The official university service for private accommodation
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Contact Liverpool Student Homes



Our office is located at 5 Oxford Street in Liverpool City Centre, round the corner from the Metropolitan Cathedral. Students and landlords can drop in any time during office hours, no appointment needed




Address: 5 Oxford St, Liverpool, L7 7HL

Tel: 0151 794 3296




To help reduce the risk of spreading COVID, we would prefer you to continue to contact us remotely during this time, so please consider if your visit to the office is necessary.


We can provide help and support remotely over the phone, email, Zoom or via social media.

Contact us


If you do need to come to the office, please follow the restrictions that we have put in place to ensure that our environment is COVID secure:


  • Only 3 people in the office at one time - if you see that there are 3 people in the office when you visit please wait outside in the marked area
  • Wear a face covering 
  • Use hand sanitiser as you enter and leave the office
  • Follow the floor markings  - there is a one way system in place and stickers to show you where to stand to maintain social distancing from other visitors.




We are not currently offering face-to-face appointments, however, we can arrange a Zoom call with a member of our team. Our housing advice service remains in place, so if you are having problems in your private student accommodation, please complete the advice request form and one of our advisors will be in touch. 


Our registered landlords are also encouraged to contact us remotely, rather than coming to the office. We can chat to you over the phone or arrange a virtual appointment if you prefer




We have revised our office opening hours: 10am-4pm, Monday to Friday.


Our business hours remain the same: 9am-4.30pm, Monday to Friday.


Occasionally we have to close the office if we are out doing property inspections, so if you are making a trip into Liverpool please give us a call first.


Click the symbols below to follow us on social media for updates on office close times as well as other news




We endeavour to deliver the best service possible to our landlords and students, however we recognise there may be times where you feel that you have not got what you have hoped for from using our service.

If you are unhappy with any aspect of our service, please click here to view our complaints policy and contact a member of our team




Liverpool Student Homes (LSH) has tried to ensure that the contents of this website are accurate. However (LSH) will not accept liability for any loss or damage or inconvenience arising as a consequence of any use of or the inability to use any information on this website. Visitors who use this website and rely on any information do so at their own risk. LSH does not represent or warrant that the information accessible via the website is accurate, complete or up to date.  


LSH will not be liable (to the fullest extent permitted at law) for any loss, damage or inconvenience arising as a consequence of any use of or the inability to use any information on this site.


LSH takes no responsibility for the contents of linked websites and links should not be taken as endorsement of any kind


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Office Hours - Mon - Fri 9am - 430pm

Liverpool Student Homes
5 Oxford St
L7 7HL
Tel: 0151 794 3296

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